Accessibility Statement

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Summary

At St. Patrick’s Cathedral we are committed to making our website accessible, in accordance with S.I. No. 636/2023 – European Union (Accessibility Requirements of Products and Services) Regulations 2023. We aim to ensure that as many people as possible, including those with disabilities, can perceive, understand, navigate, and interact with our digital content effectively.

This accessibility statement applies to https://www.stpatrickscathedral.ie/.

 

We take the following measures to ensure accessibility:

• All visitors are provided with a floor plan showing accessible facilities. Information is available in English Braille, and visitors may use physical audio guide units or the digital version on their own mobile devices.
• General emergency evacuation plans are in place for visitors with disabilities. If you would like to know more, please ask a member of our team.
• Visitors with additional access needs can skip the queue and access the building more quickly, depending on the availability of staff.
• There is an assistive listening system available throughout the Cathedral, i.e.: a hearing loop.
• A designated quiet space in the Cathedral is available during visiting times: the Lady Chapel at the east end of the Cathedral. During service times, it is not possible to visit the Lady Chapel.
• Depending on availability, a wheelchair can be borrowed.
• A designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, is available within the main public area. This has step-free access, grab rails, and an emergency assistance alarm within reach from the floor.
• Seating is available at regular intervals throughout the Cathedral to support visitors who need to rest.
• A wheelchair-accessible viewing area with step-free access is available, providing an optimal vantage-point for view performances, presentations or activities.
• Although the main entrance features steps, there is a lift, and there is also an alternative step-free route with a firm surface from the road. This entrance can be accessed by speaking to a member of staff at the gate.
• An automatic door is available at the main entrance and is operated by a push button.
• There is step-free access to most areas in the Cathedral. There are two floor levels throughout the building, and these are accessible by steps or ramps.
• The retail space is wheelchair accessible.
• Staff are available to assist disabled customers if required.

Our compliance status

We are actively working on improving the accessibility of our website. Currently this website is compliant with the Web Content Accessibility Guidelines 2.1 level AA.

 

Accessibility features of this website

We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Change colours, contrast levels and fonts
• Zoom in up to 200% without the text spilling off the screen
• Navigate most of the website using just a keyboard
• Navigate most of the website using speech recognition software
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
• View content in different ways without losing information or structure.

When we publish information on this website, we will try to:

• Structure content well
• Use plain English (except for academic or scientific words that do not have an alternative)
• Use short sentences
• Explain acronyms
• Write good link text
• Make images and videos accessible
• Ensure new features work on assistive technologies.

Preparation of this accessibility statement

This statement was prepared on 22nd January 2026.

St. Patrick’s Cathedral assessed the accessibility of this site using an external evaluation by an external entity.

 

Feedback process

We welcome your feedback on the accessibility of this website. You can contact our Accessibility Officer using the information below. They are responsible for providing, arranging, or coordinating assistance and guidance, to persons with disabilities accessing services provided by us and are the designated contact person for people with disabilities wishing to access such services. If you are visiting one of our offices and wish to discuss physical accessibility in advance, please also contact the Accessibility Officer.

 

The Accessibility Officer’s contact details are as follows:

Name: [insert the name of the person responsible for handling accessibility related queries]
Address: St Patrick’s Close, Dublin, D08 H6X3
Telephone: +353 (0) 1 453 9472.
Email Address: info@stpatrickscathedral.ie

 

Enforcement procedure

You are entitled to lodge a complaint with the Office of the Ombudsman or the Workplace Relations Commission if you are dissatisfied with our response.

Office of the Ombudsman:

Contact information for Office of the Ombudsman
Advice on making a complaint under the Disability Act

 

Workplace Relations Commission:

Contact information for Workplace Relations Commission
Advice on making a complaint under the Equal Status Act